Tuesday, February 25, 2014

BALI TRIP 2014: Cathay Pacific to Bali

CATHAY PACIFIC TO BALI

Cathay Pacific

I'm crazy about Cathay Pacific!  In fact, I'll say that it is the best airline that I have ever experienced and here is why ... THEY CARE!!!

From the moment you arrive into the craziness that is Los Angeles's International Airport (LAX) to Cathay Pacific's Business Class line you are treated like a valued customer.  The woman that checked us in came around her counter to personally greet us and thank us for choosing Cathay Pacific.  She then escorted us to her counter.  The process was easy and efficient.

Both of our flights from Los Angeles to Hong Kong (14.5 hours) and from Hong Kong to Bali (4.75 hours) were on time.  The flight attendants were just so nice and helpful.  They even assisted people by lifter their luggage into the overhead compartment ... talk about old school, right?!!
For the Los Angeles to Hong Kong flight, the aircraft was divided into 4 compartments.  First, Business, Economy Plus and Economy.  Economy was just economy with the seats configured at 3-3-3.  Economy Plus had more legroom and took out 1 seat.  The seats configured at 2-4-2. I didn't try the food but was told that the food was more similar to Business Class.

We enjoyed Business Class seats.  The seats were 1-2-1.  Each seat was in it's own compartment.  I was noticing that once you were seated or reclined (the seats totally recline), you couldn't make eye contact with anyone else.  There was plenty of storage for your personal items.  Cathay Pacific's entertainment was quite diverse and included 2 current Oscar nominated films that I hadn't seen.  I loved the food on the plane ... yes, LOVED. It was tasty, with options and plentiful.  When I asked for a breakfast dish that did not have pork on it they created a freshly made cheese omelet for me to enjoy.  Talk about service!
 
"I loved the food on the plane" an example of food in business class
First class seats were 1-1-1.  They were wider than Business Class.  Because we are using frequent flyer miles to fly, our return flight to LAX from Hong Kong will be in First Class and I will write about the experience later.

Upon our arrival into Bali, we were greeted as we arrived into the arrival hall before passport control by a representative of AmanHotels.  He asked for our passports and the $25 per person Visa fee and jumped the line that had probably 300-400 people in it!  Within 5 minutes, we were finished and our luggage came off soon after because of the priority status of our tickets.  (FYI, in Bali, there are porters galore to assist you and complementary trolleys.)

We were escorted to the car pick up area outside of the newly created (October, 2013) Denpasar Airport (DPS) to our Aman driver and drove 1.75 hours to Amankila which is where we are now.  Bottom line, get ready to spend an entire day getting to Bali.

Tomorrow, I will begin writing about Bali.  Weren't you surprised that this entire blog was about a happy story about an airline?  I wonder how many of those exist?


The World is Our Playground!

Mari


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